You will need to submit a Shopping Service Request Form.   Please visit the Shopping Services Tab and select the type of shopping you want to do.  On each shopping type page you will find links to the Request Form and Detailed Terms and Conditions for that type of shopping.

Please note the special section about Reservations/Spot Claiming which apply to some in store releases only.

There are two main parts of Tenshi Shop, the Shopping Service and the Online Shop.  Tenshi (the owner of Tenshi Shop) manages both and will assist you!

Shopping Service:

This service is for items that you find and want to buy from Japanese online shops, auction sites, app markets, or physical shops located in Japan. You may also see something on Tenshi Shop’s Facebook or Instagram, or something else Japan-related on social media and want to buy it.  Tenshi can assist you in finding items, arranging payment, shipment to a Japanese address, reading Japanese listings, communication in Japanese with shops and sellers, and so on.  You can think of Tenshi kind of like a personal shopper.

All arrangements are made one on one using Shopping Request Forms and email. Payment is arranged by invoices sent directly to you via Paypal (in most cases) from Tenshi Shop.  There is no need to register a user name and password on tenshishop.com to request a shopping service.

Online Shop:

The items found for sale on Tenshi Shop’s Online Shop are a mix of new and previously owned items which Tenshi has for sale. This items are listed on the shop for anyone to buy at anytime.  You need to use the cart checkout system to buy an item on the Online Shop.  You can register an account with tenshishop.com or check out as a guest.  Checking out with the cart system allows you to pay with Paypal or Amazon Payment.

If you have an open Shopping Service but are also interested in buying something from the Tenshi Shop Online Shop, please mention it to Tenshi. Tenshi can pull the item from stock manually and add it to your shopping service invoice and items to save you on shipping!

Most of the used items in the Tenshi Shop Online Shop were personally purchased new by Tenshi/her significant other, but now they are trying to find new homes for them.  Some items might have been purchased at second hand stores or online auctions.  There are also some new items, usually these were purchased for shopping services by mistake.  Items are checked and item descriptions written as accurately as possible.

If you have questions or want further clarification about an item, its condition, or its use status/history, please don’t hesitate to send an inquiry from the product page!