What kinds of shipping are offered?

**PLEASE NOTE THAT COIVD HAS GREATLY DISRUPTED USUAL SHIPPING**

See the News Section for details.

Two kinds of shipping are offered for Tenshi Shop Online Shop orders: EMS and Registered Airmail.

Three kinds of shipping are offered for Tenshi Shop Shopping Services: EMS, Registered Airmail, and Registered SAL

EMS:

• EMS is the quickest, most reliable method offered. Delivery takes about 4 days to most places.
• EMS is automatically insured up to 20,000 yen.
  • If you want coverage over this amount, please tell me in the notes during checkout.
  • Please note that a package will only be insured up to the amount at which it is valued if under 20,000 yen.
• Packages over 2kg must be sent via EMS.
• Can be use for Tenshi Shop Online Shop and Tenshi Shop Shopping Services.

Registered Airmail:

• Delivery takes about 1 week to most places.
• Tracking information is provided for most shipping locations.
• The maximum amount of insurance for registered airmail parcels is 6,000 yen.  Insurance over this amount cannot be added.
  • Please note that a package will only be insured up to the amount at which it is valued if under 6,000 yen.
• Registered Airmail is offered only for parcels weighing under 2kg.
• Large/bulky/oddly shaped items (high boots, parasols) cannot be sent via Registered Airmail.
• Can be use for Tenshi Shop Online Shop and Tenshi Shop Shopping Services.

Registered SAL:

• Delivery takes 2+ weeks to most locations.
• Tracking information is provided for most shipping locations.
• The maximum amount of insurance for registered airmail parcels is 6,000 yen .  Insurance over this amount cannot be added.
  • Please note that a package will only be insured up to the amount at which it is valued if under 6,000 yen.
• Registered SAL is offered only for parcels weighing under 2kg.
• Large/bulky/oddly shaped items (high boots, parasols) cannot be sent via Registered SAL.
• Registered SAL is not available for the following countries: Australia, Algeria, Denmark, Finland, France, Germany, Gibraltar, Greenland, Hungary, the Netherlands, Norway, Poland, Spain, Ukraine.  These countries must use Registered Airmail or EMS.
• Can be use for Tenshi Shop Shopping Services ONLY, and is not available when checking out with the cart system for items directly for sale in Tenshi Shop’s Online Shop.

For Shopping Services, please also see the Terms of Service listed under each Shopping Service Type.