Please note the following information mainly applies to lolita clothing brands, although TenshiShop can help you reserve items from pretty much any shop in Japan. Please see the Other Brand and Non Clothing Related Reservations section below for more general information.
If you wish to claim something that you have seen in a magazine, on a blog, or on social media, etc, that has not yet been released, you can claim a spot for it in advance. For most brands, the standard commission rate (5%) is charged. However, for Baby the Stars Shine Bright, Alice and the Pirates, and Angelic Pretty, the reservation commission rate (10%) is charged. If you meet the following four requirements, you are ready to claim a spot for your desired reservation items:
- You know, for certain, what cut/type of item(s) you want.
- You know, for certain, what color(s) you want.
- You know, for certain, you want the item(s) you are claiming, and are OK with all aspects of design, sizing, and price as have been revealed at the time you claim. Your commitment is 100%.
- You have your funds ready, or will have them ready, upon the confirmation, or in some cases, the release of the item(s). Please be prepared to deposit in some cases.
Spot claims are recorded in a list in the order they are received (first come first serve). I recommend you wait to spot claim until you have seen enough pictures and have enough information to make your claim with 100% commitment.
Please remember, reservations and spot claims are never guaranteed until your items are confirmed with the store in question, and there is a possibility that items will be sold out/not available.
When submitting your spot claim, please list any and all back ups- these are other cuts/colors that you are open to. Should your top choice be unavailable, I will move down your list, increasing your chances of getting an item. You may add items on as well, but they will be handled in the order they were claimed. You can add on back ups, and in most cases, switch them around, but you cannot change your top choice item. Doing so will lose you your spot in line, and you will be moved to the back of the line.
If you are new to shopping with Tenshi Shop, have little or no feedback, or have a history of backing out of spot claims, you may be asked to pay a partial deposit up front to hold your spot. If the item were to not be available because it sold out, you would be refunded in full. However, spot claim/reservation deposits are otherwise non-refundable. Please do not request a reservation or spot claim lightly. In some cases, even before a release/reservation date, the items you claimed cannot be cancelled, and you backing out would mean no buyer for the item or difficulties at the shop. Your deposit is non refundable for this reason.
To claim a spot, please fully understand the Terms of Service, the points outlined above, and then use the In Store Shopping Request Form to submit your request. You may check both “in store” and “online” and leave it to me.
Brand Specific Reservation Info
Baby the Stars Shine Bright and Alice and the Pirates:
For BTSSB and AatP reservations I generally attend their in store reservations. I pay the cash deposit they require on your behalf, so you don’t have to make full payment until the item arrives in store. After a reservation, Baby and AatP often stagger the release of items in a series over several weeks. I will hold your items until the entire series is released to save you shipping multiple packages if you wish. These reservations are at the 10% reservation commission rate.
In many cases, in store reservations at BTSSB/AatP start about 4-5 days before online reservations, so with in store reservations you can get your items confirmed more quickly. Other items are not available through the cart system online before their general release, as well.
I can also reserve items online, but find in store reservations more reliable in my experience. When possible I avoid reserving online in favor of in store reservations.
Special reservations, such as made to order (MTO) releases, may have special circumstances, and can often be done at the standard 5% commission rate depending on deposit system Baby has decided. If you need extra time to pay for a special release like this, and are willing to pay the 10% commission rate if I pay these deposits on your behalf, I may be able to help you. Please discuss these special items with me.
Angelic Pretty generally does not use a reservation system. Instead items are put on sale directly in store, usually on Saturday mornings. Full payment is required upon release when the item is purchased. The build up to AP releases can be several months or just a few days, they require a lot of time, organization, communication/emailing, and require going to wait in line to draw from a lottery on release day. AP may also not release all the items for a series at once, and so I will hold your items until all items are released if you wish, to avoid shipping multiple packages. For these reasons, original print/new releases requested in advance of or on release weekend are done at the 10% reservation rate.
AP original print releases generally go like this:
- A new original print series is shown in a magazine, on an AP blog or AP social media. At this point information about a series is usually incomplete- so not all cuts and colorways have been revealed, sizing is unknown, and prices may also be unknown. The release date is also unknown.
- At some point AP announces on their website the release day, usually only a few days before the planned release. At this point you can tell general sizing information (if an item has shirring or not),all cuts and colorways are clear, and prices are also clear.
- The series is released in stores in Japan at opening time. The same day, the series is released on the Japanese online store at noon. At this point, you can see numerical measurements/sizing online. Usually release day is Saturday.
If I think I have a chance at getting your requested item(s), I will take your request. If I think it could be difficult due to demand, I will tell you, but still offer to try. If I think it is nearly impossible, I will tell you I cannot help you with your spot claim.
Other Brand and Non Clothing Related Reservations:
I also accept reservations for pretty much every other Japanese shop/brand you could think of, regardless of if they are clothing related or not. All other shops/brands are generally done at the 5% rate because they are not nearly as complicated at BtSSB/AatP and Angelic Pretty releases. Please ask for details when contacting me about the item you are interested in reserving. Some shops/brands require payment in full up front, and others at the time of release of the item(s). If you want to reserve something that needs to be paid up front, but cannot pay the full amount at the time of the reservation, I may be willing to work with you with payment over time if you pay the 10% reservation rate.
Here are some brands and shops that I often reserve with on behalf of shoppers. Please note this is not a complete list, they are just examples. If you don’t see your shop on here, just ask me, and I will likely be able to reserve for you.
Innocent World: Payment upon item release in most cases.
Juliette et Justine: Payment required at the time of reservation.
Mary Magdalene: Partial/full payment required at the time of reservation. Cash only.
Victorian Maiden: Payment required at the time of reservation.
Royal Princess Alice: Payment required at the time of reservation.
Moi Meme Moitie: Payment required at the time of reservation.
Fashion Walker: Payment upon item release.
Ailand: Payment upon item release.
Zozo Town: Payment upon item release. Cash only.
Wego: Payment upon item release.
Premium Bandai: Payment upon item release.
Amiami: Payment upon item release.
Goodsmile: Payment charged several weeks before shipment of item.
Amazon Japan: Payment upon item release.
New Years Lucky Packs
You can claim lucky packs as they are announced with the instore/online shopping form. Commission will be either 5% or 10% depending on the circumstances of the release. Packs picked up in store will certainly be 10% and may have special transport related fees beyond the usual 400 yen. If you would like to confirm the rate for your pack please ask when you submit for form.