Tenshi will be traveling abroad from July 12th- August 6th 2026. Shopping services will remain open in a limited capacity, but shipping will be completely suspended while Tenshi is away. Please see below.
Last Shipping Date: July 10th
Shipping Expected to Resume: around August 10th
Important Points:
- Please expect slower response times.
- Please expect delays once Tenshi returns to Japan. It usually takes several weeks to catch up after a long holiday.
Service Type Specific Points:
- In Store Shopping:
Generally, in store shopping will be suspended for the duration of the holiday, however spot claims made in advance will be attempted.
- Online Shopping:
Online orders will operate as usual, with the exception being online stores that block access from outside of Japan.
- App/Auction Shopping:
There is always a higher level of risk buying from second hand markets and private individuals, but especially while Tenshi is away. To complete transacations on these platforms, it is necessary to acknowledge the item has arrived. Packages will be held during Tenshi’s absence, but they will not be opened. Delivery can be confirmed by tracking number, but the contents must be “blindly accepted.” If the contents were to arrive damaged or seller sends the wrong item, there will be no refunds or exchanges, and you must be OK with this risk. It is recommened to stick to listings with tracked shipping.
Because of the payment system that Yahoo Auctions uses, it may be difficult help with some listings while abroad.
If you are requesting a service between July 5th-August 6th, please acknowledge in your request form that you have read this Travel Notice and understand the related delays and risks.