Shopping services and the shop are OPEN.
Order volume and general email inquiries are currently higher than usual. Please be patient when waiting for a response, invoicing, and shipping. Thank you for understanding.
Please note there are significant changes to shipping from Japan during COVID19, including suspensions to a many of the countries I usually ship to. Please read the related posts in the News Section.
During the suspensions, due to fewer packages to ship, I will likely only ship once per week. I will do my best to keep with my policy of shipping within 7 business days of payment. Thank you for your patience.
As Japan Post’s COVID19 related suspensions are likely to remain in place for some time for many countries, Tenshi Shop is offering an alternative shipping method that allows for immediate shipping to most places with EMS like speed and security. Please read below to find out more about Japanese courier Yamato Transport and their International Ta-Q-Bin service.
Overnight Japan Post announced that they have been forced to suspend airmail and EMS services to the USA due to lack of air transport during COVID19. SAL services were already suspended earlier this month.
Furthermore, packages already submitted to Japan Post before services were forced to stop will take 4 or more months to deliver. You can see the announcement here.
Please read below, where I will try to answer the questions that I am getting.
Hello everyone. I hope you are staying safe and healthy despite the current world events. Today I wanted to make a post to talk about shipping during the COVID-19 pandemic, as I am getting an increasing number of inquires as to if I can still do shopping services and ship packages as usual.