Order volume and general email inquiries are currently very high. Please expect delays in both response time, order processing, and shipping. Please be patient when waiting for responses, invoicing, and shipping. Thank you for understanding.
I was away from Nov 28-Dec 1 and am extremely back logged. I simply cannot offer rush shipping right now, not until I get caught up. I will try my best to get packages shipped quickly for those hoping for stuff by Christmas.
Please note there are significant changes to shipping from Japan during COVID19, including suspensions to a many of the countries I usually ship to. Please read the related posts in the News Section.
I am only shipping once a week currently, once with Japan Post and once with Yamato Transport. Rush shipments may be hard to accommodate, so if you have a deadline, shop early!
Tenshi will be out of town from November 28 through December 1, 2020. While services will not close completely, communication will be slower than usual and in some cases you might not get a response until after Tenshi is back in the office. If you have a time sensitive order please be aware that Tenshi might not be able to help you during this time.
Because of this travel, no orders will be shipped for that week. The next shipping date after returning will be from December 7th.
If you can claimed a spot for items that release the weekend of November 28-29th, your claim WILL be honored and your items will be shopped for. Please do not worry!
Hello everyone! A quick post to let everyone know that I will be largely unavailable from August 27-30, 2020.
As Japan Post’s COVID19 related suspensions are likely to remain in place for some time for many countries, Tenshi Shop is offering an alternative shipping method that allows for immediate shipping to most places with EMS like speed and security. Please read below to find out more about Japanese courier Yamato Transport and their International Ta-Q-Bin service.