SHOPPING SERVICE RELATED INFORMATION:
Order volume and general email inquiries are currently very high. There may be delays in response time, order processing, and shipping. I generally respond in 24-48 hours and ship within a week of payment.
Very large and involved orders may take me more time than usual to respond to/process. Thank you for understanding.
Please check the News Section and this post for potential travel announcements/service closures.
Please note there are significant changes to shipping from Japan during COVID19. Please read the related posts:
Information about shipping with a courier (Yamato/UPS).
Rate increases for EMS for the US and Europe/Resumption of EMS shipping to the US.
I am only shipping twice a week currently, once with Japan Post and once with Yamato Transport (UPS), usually Sundays-Wednesdays.
ONLINE SHOP RELATED INFORMATION:
Tenshi’s personal online shop, which you can usually access from the Tenshishop main page, is currently purposely hidden from the main site. The cart system needs updating and is not set up to handle automatic shipping calculations with all the shipping issues that COVID has caused. Items listed on the shop are still available and might still show up in Google searches or with direct links, and you may even be able to add stuff to the cart, but shipping should be disabled if you try to checkout. If you have found something in Tenshi’s online shop that you want to buy, please don’t hesitate to contact me via a general contact form to discuss being invoiced directly (or adding to a shopping service).
Aug23
I will be out of town from September 3rd through 5th. Services and shopping service forms will remain open during this time, however responses will be slow and may not come until after I return. You can expect delays in the coming weeks. I will still take some Angelic Pretty new release requests for that Saturday (4th) however I will probably cap/cut off requests more quickly than I usually do. No shipping will take place until after September 8th. Thank you for understanding.
Jun28
Tenshi will be out of town from June 29th through July 2nd. Services and shopping service forms will remain open during this time, however responses will be slow, and you can expect delays in the coming weeks. No shipping will take place until after July 6th. Thank you for understanding.
May31
On June 1st, 2021, EMS services via Japan Post will resume to the US after over a year of being suspended due to COVID19. Along with the resumption of services, EMS shipping rates will increase for the US/North America and Europe. Asia and South America will not have increases in rates at this time. In addition, all traced shipping methods to Canada have been suspended completely.
May04