SHOPPING SERVICE RELATED INFORMATION:
I AM OUT OF TOWN FROM JUNE 29th UNTIL JULY 2nd. I will keep the service and forms open, however I will be slow to reply during this time. Shipping will be delayed until after July 6th.
Order volume and general email inquiries are currently very high. Please expect delays in response time, order processing, and shipping. I generally respond in 24-48 hours.
Rush orders are currently not available. Very large and involved orders may take me more time than usual to respond to/process. Thank you for understanding.
Please check the News Section and this post for potential travel announcements/service closures.
Please note there are significant changes to shipping from Japan during COVID19. Please read the related posts:
Information about shipping with a courier (Yamato/UPS).
Rate increases for EMS for the US and Europe/Resumption of EMS shipping to the US.
I am only shipping once a week currently, once with Japan Post and once with Yamato Transport (UPS), usually Sundays-Tuesdays.
ONLINE SHOP RELATED INFORMATION:
Tenshi’s personal online shop, which you can usually access from the Tenshishop main page, is currently purposely hidden from the main site. The cart system needs updating and is not set up to handle automatic shipping calculations with all the shipping issues that COVID has caused. Items listed on the shop are still available and might still show up in Google searches or with direct links, and you may even be able to add stuff to the cart, but shipping should be disabled if you try to checkout. If you have found something in Tenshi’s online shop that you want to buy, please don’t hesitate to contact me via a general contact form to discuss being invoiced directly (or adding to a shopping service).
Jun28
Tenshi will be out of town from June 29th through July 2nd. Services and shopping service forms will remain open during this time, however responses will be slow, and you can expect delays in the coming weeks. No shipping will take place until after July 6th. Thank you for understanding.
May31
On June 1st, 2021, EMS services via Japan Post will resume to the US after over a year of being suspended due to COVID19. Along with the resumption of services, EMS shipping rates will increase for the US/North America and Europe. Asia and South America will not have increases in rates at this time. In addition, all traced shipping methods to Canada have been suspended completely.
Apr29
Hello everyone. This post it to inform you I will be away from May 10th to 12th, 2021. I will deactivate the shopping services forms and close services for these three days.
Please be aware of potential delays after I return. I am going to try to keep my shipping schedule on track though.
Thank you for your patience and understanding.
May04