SHOPPING SERVICE RELATED INFORMATION:
Shopping services are open! Tenshi has to make several short trips within Japan in November and December. As the holidays approach please expect delays and remember, if doing any holiday shopping to make your requests as early as possible to give them a chance to arrive on time! Check the News Section for exact travel dates.
Please note there are significant changes to shipping from Japan during COVID19 and the invasion of Ukraine. Please read the related posts:
General Shipping Information Post.
Information about shipping with a courier (Yamato/UPS).
A very BASIC breakdown the shipping situation as of August 21, 2022. Please read links above for detailed info.
Japan Post EMS is NOT available for: some places in Europe.
Japan Post Airmail e-packet is NOT available for: some places in Europe, USA, Canada, and South America
Alternative methods, including UPS (a courier) and Surface Mail (boat shipping), ARE available for most places.
ONLINE SHOP RELATED INFORMATION:
Tenshi’s personal online shop, which you can usually access from the Tenshishop main page, is currently purposely hidden from the main site. The cart system needs updating and is not set up to handle automatic shipping calculations with all the shipping issues that COVID has caused. Items listed on the shop are still available and might still show up in Google searches or with direct links, and you may even be able to add stuff to the cart, but shipping should be disabled if you try to checkout. If you have found something in Tenshi’s online shop that you want to buy, please don’t hesitate to contact me via a general contact form to discuss being invoiced directly (or adding to a shopping service).
Dec03
Tenshi will remain in Japan throughout both the Christmas and New Year holidays, so there are no plans to close services. However, she will be taking two short trips within Japan. Between the trips and the shopping rush leading up to Christmas and then New Years sales/lucky packs, you can expect some delays in order processing time over the next few weeks.
Nov02
Happy news for Canadians today! Japan Post has started offering EMS shipping to Canada again after suspending the service for nearly two years. From November 2, 2022, Tenshi can once again ship directly to those living in Canada. Please note, small packet airmail service remains suspended for Canada (and the US).
EMS and small packet airmail resumed to Australia last month, as well. Shoppers in Australia report inconsistent tracking ability on airmail however, so please be aware!
Japan Post EMS (and in some cases small packet airmail) services were also resumed for the following countries on November 2nd:
Brazil, India, Chile, Peru, Finland, Romania (as well as Canada).
This link is generally accurate for checking which services are available for your country.
Sep02
Tenshi will be going abroad in October, which means that app and auction services as well as some in store services will be closed for part of October. Please read below for more details.
May04