SHOPPING SERVICE RELATED INFORMATION:
Shopping services are open, and order volume is currently very high. You can expect responses in 24-48 hours, shipping within 7 business days from payment, but please be aware there may be delays at times.
Tenshi will be taking short trips within Japan at the end of August and beginning of September (2022). In addition, Tenshi will be away from Japan for part of October 2022, so please anticipate partial closure of services while Tenshi is abroad, and official announcement will be made later. Please watch the News Section for updates.
Please note there are significant changes to shipping from Japan during COVID19 and the invasion of Ukraine. Please read the related posts:
General Shipping Information Post.
Information about shipping with a courier (Yamato/UPS).
A very BASIC breakdown the shipping situation as of August 21, 2022. Please read links above for detailed info.
Japan Post EMS is NOT available for: some places in Europe, Canada, most of South America
Japan Post Airmail e-packet is NOT available for: some places in Europe, USA, Canada, Australia, and South America
CANADA must use a forwarding service, such as Tenso. I cannot ship directly to Canada via any method at this time.
Alternative methods, including UPS (a courier) and Surface Mail (boat shipping), ARE available for most places.
ONLINE SHOP RELATED INFORMATION:
Tenshi’s personal online shop, which you can usually access from the Tenshishop main page, is currently purposely hidden from the main site. The cart system needs updating and is not set up to handle automatic shipping calculations with all the shipping issues that COVID has caused. Items listed on the shop are still available and might still show up in Google searches or with direct links, and you may even be able to add stuff to the cart, but shipping should be disabled if you try to checkout. If you have found something in Tenshi’s online shop that you want to buy, please don’t hesitate to contact me via a general contact form to discuss being invoiced directly (or adding to a shopping service).
IMPORTANT: Shopping requests should be made with shopping forms, found here under each type of shopping. The general contact form, for non-shopping request and other general inquiries, can be found on the Contact Page.
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