Service Status

SHOPPING SERVICE RELATED INFORMATION:

Services are open.  Request volume is currently very high. Please expect delays in response time as well as longer than usual invoicing and shipping time frames.  If you are waiting on news of your order, feel free to reach out on your request form thread for an update.  Your patience is appreciated.

April 10th, 2026 Mail Server Issue: The auto confirmation email that usually goes out when you submit a Request Form is not working due to a technical issue that is currently being resolved . The form itself is working, and you can submit requests as usual.

Regarding tariff related shipping suspensions to the USA: Japan Post/EMS to the USA has been suspended since late August 2025.  I am still shipping to the USA with UPS with rates comparable to EMS.  I can also ship with DHL, but it is very expensive.

Regarding the conflict in Iran:  Japan Post is still servicing Europe through alternate routes and has annouced no official suspensions so far.  Info will be updated here if the situation changes.

Tenshi Shop website renewed as of August 14, 2023! Please see review the updated Terms and Conditions.