Archive for the Service Status Category
SHOPPING SERVICE RELATED INFORMATION:
Shopping services are open!
Check Tenshi’s March/April travel dates here (services will be open but possibly disrupted).
Please note there are significant changes to shipping from Japan due to COVID19 and the invasion of Ukraine. Please read the related posts:
General Shipping Information Post.
Information about shipping with a courier (Yamato/UPS).
A very BASIC breakdown the shipping situation as of February 2023. Please read links above for detailed info.
Japan Post EMS is available for most places with a few exceptions, mostly in Europe.
Japan Post Airmail (small packet/e-packet) is not available for the USA and Canada. It is available for Australia, New Zealand, and some places in Asia, South America, and Europe (but not all countries). ***Tracking on airmail is not always reliable outside of Japan!!!
Alternative methods, including Yamato Transport/UPS (a private courier) and Surface Mail (boat shipping), are available for most places with some exceptions.
ONLINE SHOP RELATED INFORMATION:
Tenshi’s personal online shop, which you can usually access from the Tenshishop main page, is currently purposely hidden from the main site and the cart system is disabled (you cannot check out). The cart system needs updating and is not set up to handle automatic shipping calculations with all the shipping issues that COVID has caused. Items listed on the shop are still available and might still show up in Google searches or with direct links. If you have found something in Tenshi’s online shop that you want to buy, please don’t hesitate to contact me via a general contact form to discuss being invoiced directly (or adding to a shopping service).